Privacy Policy

What We Collect

We collect only what we need to operate the store: your name, email address, shipping address, phone number if you provide it, and the contents of any message you send us. Payment card details are processed by our payment provider and are never stored on our servers.

How We Use It

Your information is used to fulfill orders, respond to your messages, send transactional emails such as order confirmations and shipping notifications, and meet our legal obligations. We do not send marketing email unless you explicitly opt in.

What We Do Not Do

We do not sell, rent, or trade your personal information to anyone.

Advertising and Analytics

We use the Meta Pixel, a tool from Meta Platforms (Facebook and Instagram), to measure how our ads perform. It records pages viewed, items added to the cart, checkouts started and purchases completed, along with technical details such as your browser and IP address. Meta processes this data under its own privacy policy. You can limit ad tracking in your Facebook or Instagram ad settings, or block it with your browser's tracking protection.

Sharing

We share data only with the service providers required to run the store: our payment processor, our shipping carriers, and Meta for ad measurement as described above. Each receives only what it needs to do its job.

Retention and Security

Order records are retained as required for accounting and legal compliance. Data is stored on secured servers with access limited to store operations.

Your Rights

You may request a copy of the personal data we hold about you, or ask us to correct or delete it, by emailing support@optimizedpeptidesolutions.com. We respond to verified requests within 30 days.